Reservations by voice (beta)

Beta: Reservations work on live calls today, and we're actively expanding what the AI can book. If you don't see it in your dashboard yet, it may not be enabled for your account — contact us and we'll switch it on.

What it does

Your AI Staff can handle reservation calls: take the date, time, and party size, follow your house policy (walk-ins welcome, waitlist at peak, and so on), and — when you've connected a reservation calendar — book it.

Two ways to run it

• Policy only: tell your AI how you handle tables (for example, "we're walk-in first, take a heads-up for parties of 7+") in its prompt. No calendar needed — the AI speaks your policy and collects details for your team.
• Connected calendar: connect a reservation provider under Settings → Providers and add the Reservations capability to your receptionist. Bookings the AI takes appear in the Reservations section of your dashboard.

Honest limitations (for now)

• Provider options are still growing; if your booking system isn't supported yet, use policy-only mode — it covers most restaurant flows well.
• Changes and cancellations to existing bookings are best routed to your team; the AI takes the details.